Terms of Use

These Terms of Use govern your access to and use of the Opalrex website. "Opalrex," "we," "us," and "our" refer to the business operating under the Opalrex brand. By accessing or using this website, you acknowledge these Terms of Use.

If you do not agree with these Terms, please do not use the website.

By using this website, you represent that you have the legal capacity to agree to these Terms. If you use this website on behalf of a business or other organization, you represent that you have authority to act on its behalf.

1. About Opalrex

Opalrex is the brand under which we provide digital growth services focused on helping residential HVAC contractors strengthen customer acquisition, including Meta Ads management, conversion-focused website development, and Google Business Profile optimization.

Information provided on this website is intended to describe Opalrex and our services generally.

2. Website Information

The information on this website is provided for general informational and business-development purposes.

Nothing on this website constitutes a guarantee that any particular marketing, advertising, website, local visibility, lead-generation, customer-acquisition, sales, revenue, ranking, or other business result will occur.

Actual outcomes may vary based on factors including market conditions, competition, advertising budget, offer quality, customer demand, follow-up, sales execution, and other factors outside Opalrex's control.

3. No Client Relationship

Accessing this website, submitting a discovery-call form, sending an inquiry, or communicating with Opalrex does not by itself create a client relationship.

A client relationship begins only when the parties enter into an applicable written agreement.

Client services may be governed by separate agreements, including a Master Service Agreement, Statement of Work, or other written agreement.

If there is a conflict between these website Terms and a signed client agreement regarding paid services, the applicable signed client agreement controls with respect to those services.

4. Discovery Calls and Inquiries

Submitting a discovery-call request does not obligate Opalrex to provide services and does not obligate you to purchase services.

Opalrex may review submitted information to determine whether a potential engagement appears to be a suitable fit.

Information submitted through website forms is handled in accordance with our Privacy Policy.

5. No Performance Guarantees

Opalrex does not guarantee specific:

• Lead volumes
• Cost per lead
• Customer-acquisition costs
• Sales
• Revenue
• Return on advertising spend
• Search rankings
• Google Business Profile rankings
• Conversion rates
• Booked estimates
• Closed jobs
• Business growth

Marketing and customer-acquisition performance can be influenced by many factors that are not fully controlled by Opalrex.

Any specific commitments for a client engagement will be stated in the applicable written agreement.

6. Intellectual Property

Unless otherwise stated, the content and materials appearing on this website, including text, branding, graphics, logos, design elements, and website content, are owned by or licensed to Opalrex and are protected by applicable intellectual-property laws.

You may view and use the website for lawful personal or business-evaluation purposes.

You may not copy, reproduce, distribute, modify, publish, sell, license, commercially exploit, or create derivative works from website content without appropriate authorization, except where permitted by law.

7. Acceptable Use

You agree not to use this website in a way that:

• Violates applicable law
• Attempts to gain unauthorized access to the website or related systems
• Interferes with the operation or security of the website
• Introduces malicious software or harmful code
• Uses automated methods to disrupt or abuse the website
• Misrepresents your identity or relationship with another person or organization
• Infringes the rights of Opalrex or third parties

Opalrex may restrict access to the website where reasonably necessary to protect the website, users, or business systems.

8. Third-Party Services and Links

The website may contain links to or integrations with third-party websites or services.

Opalrex does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be governed by their own terms and privacy policies.

9. Website Availability

We aim to keep the website accurate and available, but we do not guarantee that the website will always operate without interruption, delay, error, or technical issue.

We may update, modify, suspend, or discontinue portions of the website at any time.

10. Disclaimer

To the extent permitted by applicable law, this website and its content are provided on an "as available" basis for general informational purposes.

Opalrex does not represent or warrant that all website content will always be complete, current, error-free, or suitable for every business situation.

Nothing on this website should be interpreted as a promise or guarantee of a particular business outcome.

11. Limitation of Liability

To the extent permitted by applicable law, Opalrex will not be liable for indirect, incidental, special, consequential, or similar damages arising out of or relating to your use of, or inability to use, this public website.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

Any liability or remedies relating to paid client services are governed by the applicable written client agreement rather than this website Terms page.

12. Changes to These Terms

We may update these Terms of Use as our website, services, or business practices change.

When appropriate, the Effective Date at the top of this page will be updated to reflect the latest revision.

Your continued use of the website after updated Terms are posted means the updated Terms will apply to your subsequent use of the website, subject to applicable law.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.

14. No Waiver

Opalrex's failure to enforce any provision of these Terms does not waive its right to enforce that provision or any other provision in the future.

15. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles, except where applicable law requires otherwise.

16. Contact

If you have questions about these Terms of Use, contact:

Opalrex
Email: support@opalrex.com