Privacy Policy

Opalrex respects your privacy. This Privacy Policy explains the types of information we may collect through our website, how we use that information, and the choices available to you.

1. Information We Collect

When you voluntarily submit information through our website, including through our discovery-call form, we may collect information such as:

• Your name
• Business or HVAC company name
• Website address
• Email address
• Phone number
• Service area
• Information you provide about your customer-acquisition needs, challenges, or goals
• Other information you choose to provide through our forms or communications

We ask that you do not submit sensitive personal information through our website forms.

2. How We Use Information

Information submitted through our website may be used to:

• Respond to your inquiry
• Evaluate whether Opalrex may be a suitable fit for your business
• Communicate with you regarding a requested discovery call
• Schedule and manage meetings
• Provide information about services you have asked about
• Maintain appropriate business records
• Protect the security and proper operation of our website

Opalrex does not sell personal information.

3. Discovery Calls and Communication

If you submit a discovery-call request, Opalrex may use the contact information you provide to respond to your inquiry and communicate with you regarding the requested meeting or related services.

Submitting a discovery-call form does not create a client relationship or obligate either party to enter into a business relationship.

4. Service Providers

We may use third-party service providers to help operate our website, process form submissions, provide email communications, host website infrastructure, schedule meetings, and support other business operations.

These providers may process information on our behalf as necessary to provide their services.

The specific providers used by Opalrex may change as our business systems evolve.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies that are necessary for basic website functionality, security, and performance.

We may introduce additional analytics or similar technologies in the future. If our data practices materially change, we may update this Privacy Policy accordingly.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, legitimate business recordkeeping, dispute resolution, security, and applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable administrative and technical measures designed to protect information submitted through our website.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

8. Your Privacy Requests

You may contact us to request that we review, correct, or delete personal information you have voluntarily submitted through our website, subject to any information we may need to retain for legitimate business or legal purposes.

Privacy requests may be sent to: support@opalrex.com

9. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites or services.

Opalrex is not responsible for the privacy practices of third parties. Their collection and use of information are governed by their own privacy policies and terms.

10. Children's Privacy

Opalrex's website and services are intended for businesses and business representatives and are not directed toward children.

We do not knowingly seek to collect personal information from children through this website. If we learn that we have collected personal information from a child in circumstances where applicable law requires its deletion, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or data practices change.

When appropriate, the Effective Date at the top of this page will be updated to reflect the latest revision.

12. Contact Us

If you have questions about this Privacy Policy or how information submitted through our website is handled, contact:

Opalrex
Email: support@opalrex.com